Mercedes-Benz South Africa Complaint
 SUPPLIER |
Mercedes-Benz South... |
 INDUSTRY |
Motor |
| BRANCH / AREA | Bedfordview | COUNTRY | South Africa |
| TIME / DATE | 22:06 Wed 25 Jan | PERSON RESPONSIBLE | |
| CUSTOMER | RubenRabie | View all reports by user |
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| PROBLEM | Booking Query |
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| INCIDENT | Tue 24 Jan | ||
| HEADLINE | BAD SERVICE |
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| I contacted them to book my vehicle for a service and the lady booking the vehicle was not available and I was told they will phone me back as she was busy. I waited a few hours that day for them to call me back and they did not so I called the afternoon and still the lady taking the booking was busy so I left it, only the next day she phoned me. So I thought it was just a communication problem for them and so I ignored it. This week I phoned again as I do have a problem with the vehicle not starting properly so I phoned again and experienced the same problem and I told it to the lady and then the phone was dropped while I explained it to her. In general I think the service is very bad of Bedfordveiw as the people do not contact a person back. | |||
Relevant content (Last 5 Booking Query Problems)
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