Medihelp Complaint
Medihelp |
Medical Aid | ||
| BRANCH / AREA | Debtors | COUNTRY | South Africa |
| TIME / DATE | 11:16 Mon 30 Jan | PERSON RESPONSIBLE | LESINDA/DEBTORS |
| CUSTOMER | richelles | View all reports by user |
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| PROBLEM | Billing / Accounts |
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| INCIDENT | Mon 30 Jan | ||
| HEADLINE | PAYMENT AGREEMENT |
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PAYMENT WAS MADE ON 27/01/2012 - NEXT PAYMENT END FEBRUARY. I WOULD ADVISE MEDIHELP NOT TO PROCEED WITH THEIR THREATS. |
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| SUPPLIER'S RESPONSE | Medihelp | Time and Date | 11:57:35 | Mon 30 Jan 12 |
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Hello richelles, Thank you for writing to us. Your complaint was referred to our client service department for investigation and a consultant will contact you in this regard. Kind regards Medihelp Customer Care |
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| UPDATED RESPONSE | Medihelp | Time and Date | 11:50:13 | Thu 2 Feb 12 |
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Hello richelles, Medihelp wishes to thank you for the payment of R100.00 on 30 January 2012. It is however important to take note of the stipulations of the agreement between yourself and Medihelp as established on 20 January 2012 and I hereby wish to confirm that no further action will be taken against you, providing that you keep to the terms of our agreement. Kind regards Medihelp Customer Care |
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