Mcdonalds Compliment
 SUPPLIER |
Mcdonalds |
 INDUSTRY |
Fast Food |
| BRANCH / AREA | Customer Care | COUNTRY | South Africa |
| TIME / DATE | 11:34 Mon 28 Nov | PERSON RESPONSIBLE | |
| CUSTOMER | themank | View all reports by user |
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| NATURE | Going the Extra Mile |
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| INCIDENT | Mon 28 Nov | ||
| HEADLINE | Very impressed!!!! |
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I bought a Big Mac from the Milnerton branch, after arriving home we found that there was only one patty on it. I took pictures and emailed them on Saturday morning. I received an SMS with a case number soon after i sent the email. I then received a phone call on SUNDAY from the branch offering me a replacement burger. And this morning I got another call from their customer care checking to see if the matter was resolved. I am so impressed that this can be sorted out so quickly, 10/10! |
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