Mcdonalds Compliment
 SUPPLIER |
Mcdonalds |
 INDUSTRY |
Fast Food |
| BRANCH / AREA | Boksburg | COUNTRY | South Africa |
| TIME / DATE | 22:05 Sat 8 Oct | PERSON RESPONSIBLE | |
| CUSTOMER | Thandekam3 | View all reports by user |
1
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| NATURE | Customer Service |
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| INCIDENT | Thu 6 Oct | ||
| HEADLINE | Customers are still put First |
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| I have to commend the McDonald franchise for their customer service delivery. Last night while at a local McDonalds drive thru I was not given all the items that I had perchased. I then called their customer care line when I realised this at home and spoke to a very helpful lady named Sam who logged a complaimt for me. I then proceeded to go back to McDonald Boksburg and request my missing item, and with no hastle was helped by the staff. I was told by Sam that I shall receive feedback within 48hours, however to my surprise I had heard from both McDonalds Boksburg as well as head office before 1pm. I have to say thank you and commend the franchise for putting their customers first. | |||
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