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 Mcdonalds Compliment

SUPPLIER

Mcdonalds

INDUSTRY Fast Food
BRANCH / AREA Richards Bay COUNTRY South Africa
TIME / DATE 06:58 Sat 26 Nov PERSON RESPONSIBLE Cliff Styles
CUSTOMER pboulton View all reports by user
NATURE

Great Attitude

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INCIDENT Sat 26 Nov
HEADLINE

A great experience after a hard day's travel

My husband and I travelled from Pretoria and decided to stop over at Richards Bay on route to the South Coast. The trip had been most unpleasant with heavy traffic and a flat tyre just outside the town. So we were quite stressed. As we entered the town we saw McDonalds which reminded us how hungry and tired we were. I'm afraid we must have looked a sorry sight as we walked into the store. But what a good choice that was - the staff were super-friendly and our order was handled efficiently. In the meantime we had flopped down exhausted. We were approached by the Manager/owner ? Cliff Styles who was very sympathetic and concerned. He brought us over a coffee - showed my husband where he could clean up (his hands still dirty from the tyre change) and also advised us on a nice B&B to stay overnight. The friendliness and assistance made us feel a whole lot better and rounded off a bad day with a good experience. Well done McDonalds Richards Bay. We will be back!!!

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