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 Mcdonalds Complaint

SUPPLIER

Mcdonalds

INDUSTRY Fast Food
BRANCH / AREA Zambezi COUNTRY South Africa
TIME / DATE 07:48 Mon 30 Jan PERSON RESPONSIBLE
CUSTOMER Disgusted Again View all reports by user
PROBLEM

Bad Attitude

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INCIDENT Mon 30 Jan
HEADLINE

Free Coffee with breakfast?

I am currently still sitting at the McDonald's on Zambezi drive. I came in for a breakfast (as I do at various branches on a regular basis) only to find that they do not have milk for the free coffee. Not too serious I thought, I will just have a meal with an orange juice. The next problem is that they do not have the hash browns either.

I asked to speak to the manager to let her know that I am not happy. I could see into the office where she was standing when called and could see the long face and shaking head for about a minute before she eventually decided to come see me.

No apologies, just "we don't have". I even suggested going to the local Spar or garage shop in order to keep customers happy but she was not interested.

I hope the wind does not change direction or she might be stuck with that sour face!

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