Mccarthy Compliment
 SUPPLIER |
Mccarthy |
 INDUSTRY |
Motor |
| BRANCH / AREA | VW - Menlyn | COUNTRY | South Africa |
| TIME / DATE | 13:48 Wed 14 Dec | PERSON RESPONSIBLE | Jaco |
| CUSTOMER | barry9 | View all reports by user |
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| NATURE | Going the Extra Mile |
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| INCIDENT | Thu 8 Dec | ||
| HEADLINE | VW Menlyn Helping out when in a tight spot! |
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| While visiting from out of town to Pretoria my wife's VW broke down. Only the Menlyn Branch of McCarthy VW was willing to try and help to get her going again ASAP. To top it all the work was done below quote and on time. I see Jaco copped some flack with a negative report from another user about three days before my wife's incident. My experience was exactly the opposite and is very thankful that my wife could get going the next day again. PS - Wonderboom & Church str Branches of McCarthy could not give **** and was all too happy to shrug their shoulders and pass the buck | |||
| SUPPLIER'S RESPONSE | Mccarthy | Time and Date | 11:40:33 | Thu 15 Dec 11 |
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Hello barry9, Thank you for taking the time to share with us the excellent service you have experienced at VW Menlyn. At McCarthy our customers are highly valued and we are glad that the dealership has been able to provide you with great service all-round. We will ensure management is informed of your positive comments. Kind Regards Urma Naude McCarthy Customer Care 0861 00 88 00 care@eliance.co.za |
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