Mccarthy Compliment
Mccarthy |
Motor | ||
| BRANCH / AREA | Menlyn | COUNTRY | South Africa |
| TIME / DATE | 16:17 Mon 16 Jan | PERSON RESPONSIBLE | Tinus Ackerman |
| CUSTOMER | softinthemiddle | View all reports by user |
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| NATURE | Repairs/Service |
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| INCIDENT | Mon 16 Jan | ||
| HEADLINE | Super Service |
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I would just like to thank Sisiso Mshengu and Tinus Ackerman for their continual support in sorting out my problem radio. My car radio would not switch on sometimes, but when i got to the workshop and switched the car off, the radio would be working again. They tried to find the fault, but without success.The car had to be returned to the workshop numerous times for which turned out to be a very tricky fault to find. Tinus and Sisiso did not give up and gave me a new loan vehicle until they solved my problem. THANK YOU for great service...I am buying my daughter a Mercedes and Menlyn Mercedes will be my first choice to service this vehicle. |
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| SUPPLIER'S RESPONSE | Mccarthy | Time and Date | 09:32:15 | Wed 18 Jan 12 |
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Hello softinthemiddle, Thank you for taking the time to share with us the excellent service you have experienced at M/Benz Menlyn. We will ensure management is informed of your positive comments. Kind Regards Urma Naude McCarthy Customer Care 0861 00 88 00 care@eliance.co.za |
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