Mccarthy Compliment
 SUPPLIER |
Mccarthy |
 INDUSTRY |
Motor |
| BRANCH / AREA | N1 City | COUNTRY | South Africa |
| TIME / DATE | 08:26 Thu 2 Feb | PERSON RESPONSIBLE | Kayleen Gerber |
| CUSTOMER | rainah | View all reports by user |
2
 0
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| NATURE | Going the Extra Mile |
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| INCIDENT | Wed 18 Jan | ||
| HEADLINE | Car Sale |
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| I recently purchased a car at McCarthy and I received such good service from Kayleen Gerber. She literally went the extra mile to ensure that the end to end process of purchasing a car was absolutely hassle free for me. She expressed empathy and true interest throughout the whole process.She kept me up to date with the progress and constantly ensured that the communication was clear. She was extremely professional and has good people and customer service skills; because of the passion that she has for her work, McCarthy has just earned themselves another happy customer. Thank you Kayleen Gerber. | |||
| SUPPLIER'S RESPONSE | Mccarthy | Time and Date | 14:16:16 | Fri 3 Feb 12 |
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Hello rainah, Thank you for taking the time to share with us the excellent service you have experienced at McCarthy Toyota N1 City At McCarthy our customers are highly valued and we are glad that the dealership has been able to provide you with great service all-round. We will ensure management is informed of your positive comments. Kind Regards Urma Naude McCarthy Customer Care 0861 00 88 00 care@eliance.co.za |
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