Mccarthy Complaint
 SUPPLIER |
Mccarthy |
 INDUSTRY |
Motor |
| BRANCH / AREA | Edenvale | COUNTRY | South Africa |
| TIME / DATE | 09:05 Sun 22 Jan | PERSON RESPONSIBLE | Quintin |
| CUSTOMER | jaluga | View all reports by user |
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| PROBLEM | Misrepresentation |
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| INCIDENT | Wed 18 Jan | ||
| HEADLINE | Selling a vehicle that cannot be sold |
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I went to Mccarthy Toyota Edenvale to have a look at the new Fortuner 2.5D. I was told by Quintin they did not have stock. He informed me a 2011 demo was avaible with extras at a price of R 315 000.00, The demo vehicle was brought to me to test drive, I told them I was interest in the vehicle and would purchase it. My vehicle was to be traded in and Mccarthy Toyota negotiated a deal with a car dealer to purchase my vehicle. I agreed with the purchase price and concluded the deal. That evening I was contacted by Mccarthy Toyota Edenvale to be told that I could not purchase the vehicle anymore. The vehicle was to remain a demo model and could not be sold. This after I wasted my whole day time and money and after making arrangements for my vehicle to be sold. |
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| SUPPLIER'S RESPONSE | Mccarthy | Time and Date | 09:23:28 | Wed 25 Jan 12 |
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Hello jaluga, Good Day, Your complaint has been logged and sent through to management. As soon as we receive feedback from management we will give you feed back. Your reference number with Customer Care is REF 8878. I hope you find this in order. Kind Regards Urma Naude McCarthy Customer Care 0861 00 88 00 care@eliance.co.za |
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Relevant content (Last 5 Misrepresentation Problems)
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