Mccarthy Complaint
 SUPPLIER |
Mccarthy |
 INDUSTRY |
Motor |
| BRANCH / AREA | McCarthy Audi Wonderboom | COUNTRY | South Africa |
| TIME / DATE | 16:46 Sun 29 Jan | PERSON RESPONSIBLE | Wimpies, Carel & Bent... |
| CUSTOMER | ehlongs | View all reports by user |
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| PROBLEM | Late / No Delivery |
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| INCIDENT | Wed 4 Aug | ||
| HEADLINE | NON DELIVERY OF SPARE KEY & DAMAGED CD PLATER |
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I bought a Hummer H3 from the dealer and the sales representative was Wimpies and he was assisted by Carel and Benton Mathye. I was promised that the spare key would be delivered as soon as the previous owner has delivered the keys to the dealer. To date the spare keys is not yet delivered to me. The CD player was not working and the sales staff made promises but to date no repairs were done to the CD player. I am dissatisfied with the treatment given and all my visits to the dealership cost money and have not yielded any positive results. I want to expose this bad practice and poor after sales service. |
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| SUPPLIER'S RESPONSE | Mccarthy | Time and Date | 09:10:46 | Mon 30 Jan 12 |
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Hello ehlongs, Good Day, Your complaint has been logged and sent through to management. As soon as we receive feedback from management we will give you feed back. Your reference number with Customer Care is REF 8902. I hope you find this in order. Kind Regards Urma Naude McCarthy Customer Care 0861 00 88 00 care@eliance.co.za |
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Relevant content (Last 5 Late / No Delivery Problems)
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18:55:54 Thu 24 May 12
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(( • )) Supplier's response | ||
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