Mccarthy Conversion
 SUPPLIER |
Mccarthy |
 INDUSTRY |
Motor |
| BRANCH / AREA | LYNWOOD | COUNTRY | South Africa |
| TIME / DATE | 18:46 Tue 3 Jan | PERSON RESPONSIBLE | Unknown |
| CUSTOMER | bluegoon | View all reports by user |
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 5
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| PROBLEM | ***** |
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| INCIDENT | Tue 3 Jan | ||
| HEADLINE | MCCARTHY LYNWOOD SERVICE STOLEN GPS |
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Good day. My Garmin Nuvi GPS was stolen from my Yaris when I took it in for a service today at Mccarthy Lynwood. I realize that there is a non-accountability document which I signed, but regardless, I think this is utterly disgraceful of Mccarthy Motors to not implement better security measures in your respective companies. I am supposed to go on holiday the end of the month to Durban, now how the **** am I going to get there? My loss is now greater than the service fee which I have paid for my car. A shameful display! Thank you. |
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| SUPPLIER'S RESPONSE | Mccarthy | Time and Date | 10:26:29 | Wed 4 Jan 12 |
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Hello bluegoon, We would like to apologise for what happened at McCarthy Toyota Lynnwood. A complaint have been open and Management will be looking into the matter. I will keep you posted on the developments Your reference nr is 8801 Kind Regards, Charl Davds McCarthy Customer Care Tel: 0861 00 88 00 |
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| CUSTOMER'S FEEDBACK | bluegoon | Time and Date | 11:39:57 | Fri 6 Jan 12 |
| Over the Moon: Mccarthy was very quick with their response to my incident. And have even offered to help me buy a new GPS unit. Thanks goes to Mccarthy customer support and to Fred van Niekerk, Dealer Principal for his assistance. Good job guys. | |||
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