Mccarthy Conversion
 SUPPLIER |
Mccarthy |
 INDUSTRY |
Motor |
| BRANCH / AREA | Witbank Kunene | COUNTRY | South Africa |
| TIME / DATE | 15:35 Thu 26 Jan | PERSON RESPONSIBLE | |
| CUSTOMER | 150quad | View all reports by user |
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| PROBLEM | Out of Stock |
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| INCIDENT | Thu 26 Jan | ||
| HEADLINE | JEEP |
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| I ordered and received mud flaps for my Jeep Grand Cherokee Overland. When I ordered it I told the sales person it MUST be for an overland with the rock sliders. After receiving the wrong mud guards, they ordered the correct ones on the 28/12/1211, and told me it will be here middle January 2012. Till today it has not arrived and they can't tell me when the mud guards will be here. If I phone them ( If they answer ) they just tell me that they don't know. | |||
| SUPPLIER'S RESPONSE | Mccarthy | Time and Date | 08:12:32 | Mon 30 Jan 12 |
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Hello 150quad, Good Day, Your complaint has been logged and sent through to management. As soon as we receive feedback from management we will give you feed back. Your reference number with Customer Care is REF 8899. I hope you find this in order. Kind Regards Urma Naude McCarthy Customer Care 0861 00 88 00 care@eliance.co.za |
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| CUSTOMER'S FEEDBACK | 150quad | Time and Date | 08:04:04 | Tue 31 Jan 12 |
| Quite Impressed: Thank you for your response Urma , Jerome thank you for your friendly help Friday when I went to see you . Now I am just wating for you to pay back my mony . | |||
Relevant content (Last 5 Out of Stock Problems)
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