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MBD Attorneys - Customer Feedback and Analysis

Shown below are the statistics for MBD Attorneys based on the customer feedback for the given time-frame.

Frequent Customers (last 12 months)
Chart
Compliment ddddd (61) 9%
Complaint (592) 91%
Customer Compliment Complaint
1. Thato.go33
2. bohlalebjo15
3. lianaw05
4. angry22005
5. Annie0604
Customer Feedback to Supplier Responses (last 12 months): 221 reports
Chart
Over the moon Over the moon (8) 4%
Quite Impressed Quite Impressed (36) 16%
Indifferent Indifferent (34) 15%
Not Impressed Not Impressed (42) 19%
Utterly Disgusted Utterly Disgusted (101) 46%
Nature of complaints (last 12 months): 592 reports - MBD Attorneys
Bad Attitude (53) 9% Bad Attitude
Billing/Accounts (276) 47% Billing/Accounts
Booking Query (2) 0% Booking Query
Breach of Contract (3) 1% Breach of Contract
Call Centre!! (49) 8% Call Centre!!
Competitions (1) 0% Competitions
Expiry Date (2) 0% Expiry Date
Feedback/Response (75) 13% Feedback/Response
Late/No Delivery (2) 0% Late/No Delivery
Chart
Other Other (112) 19%
Passing the Buck Passing the Buck (7) 1%
Spam Spam (10) 2%
Nature of complaints (last 12 months): 1965 reports - Legal Industry Analysis
Bad Attitude (204) 10% Bad Attitude
Billing/Accounts (661) 34% Billing/Accounts
Booking Query (3) 0% Booking Query
Breach of Contract (50) 3% Breach of Contract
Call Centre!! (109) 6% Call Centre!!
Competitions (1) 0% Competitions
Expiry Date (3) 0% Expiry Date
Feedback/Response (204) 10% Feedback/Response
Late/No Delivery (38) 2% Late/No Delivery
Chart
Other Other (596) 30%
Passing the Buck Passing the Buck (50) 3%
Repairs/Servicing Repairs/Servicing (1) 0%
Spam Spam (45) 2%

Please note: All Reports & Stats fall away after 12 months

 
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