Makro Compliment
Makro |
Retail | ||
| BRANCH / AREA | Polokwane | COUNTRY | South Africa |
| TIME / DATE | 14:51 Tue 7 Feb | PERSON RESPONSIBLE | Beauty Mashita |
| CUSTOMER | mante | View all reports by user |
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| NATURE | Going the Extra Mile |
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| INCIDENT | Tue 7 Feb | ||
| HEADLINE | Outstanding Service |
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We bought office furniture for Mahuma ARts and Communications at Makro Polokwane early January 2012 using Mr Mashupe Phala's Makro Card and have misplaced the receipt. when I called the store to check the possibility of a reprint, I was attended by Beauty Mashita whom assisted me with unexpected patience and effort. she called me for feedback constantly until she could locate my purchase slip and email and fax to me. Thank you Beauty, keep up the great attitude and dedication. Mante Tshesane 0845089411 [Email Removed] |
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| SUPPLIER'S RESPONSE | Makro | Time and Date | 15:50:16 | Tue 7 Feb 12 |
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Hello mante@mahuma.co., We pride ourselves with great customer service and with dedicated staff member like Beauty we will continue to shine. We are very pleased to hear about the best service she has offered you, we really appreciate her efforts, she is one of our shining stars and we are very lucky to have her on our Team. We will forward this compliment to her Manager and the Marketing Manager of the Polokwane branch, they will make sure that she gets it. Thanks for taking time to post this compliment and please continue giving feedback on our service. Regards Makrocare |
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