Makro Compliment
 SUPPLIER |
Makro |
 INDUSTRY |
Retail |
| BRANCH / AREA | vereeniging | COUNTRY | South Africa |
| TIME / DATE | 08:30 Wed 18 Jan | PERSON RESPONSIBLE | |
| CUSTOMER | inavj | View all reports by user |
1
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| NATURE | managing of queues at ... |
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| INCIDENT | Sat 14 Jan | ||
| HEADLINE | COMPLIMENT |
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I really have to compliment the staff of the new Makro in Vereeniging. We were there on Saturday and nearly wanted to rather leave, as the queue at the till points was extremely long, as the shop was VERY busy. I could not believe my eyes to see the queue constantly moving, with two friendly ladies directing us to available cashiers and we were out of the shop within a few minutes. Well done, this is not commonly seen in South Africa and it made my shopping experience there one to remember. I also have to mention that there were sufficient cashiers available. |
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| SUPPLIER'S RESPONSE | Makro | Time and Date | 09:01:15 | Wed 18 Jan 12 |
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Hello inavj@, Thank you for taking time to forward this compliment. Makro prides itself with great customer service and dedicated staff members. It is great to hear that Vaal store is doing such a fantastic job of keeping their customers happy. It is our goal that every customers leaves Makro delighted with the service they have received and with the products they have purchased. I have forwarded your compliment to the branch General Manager (Chris Knight) and I am sure he will post your comments for all staff to see. Please continue to give us feedback on service received in any of our stores. Regards Makrocare |
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