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Look & Listen Group - Customer Feedback and Analysis

Shown below are the statistics for Look & Listen Group based on the customer feedback for the given time-frame.

Frequent Customers (last 12 months)
Chart
 Compliment ddddd (23) 25%
Complaint (68) 75%
Customer Compliment Complaint
1. alicia3211
2. saar1211
3. kallaman11
4. tonypw11
5. pre18702
Nature of complaints (last 12 months): 68 reports - Look & Listen Group
Bad Attitude (14) 21% Bad Attitude
Billing/Accounts (4) 6% Billing/Accounts
Damaged Goods (2) 3% Damaged Goods
Feedback/Response (8) 12% Feedback/Response
Hygiene (1) 1% Hygiene
Late/No Delivery (8) 12% Late/No Delivery
Other (14) 21% Other
Out of Stock (9) 13% Out of Stock
Passing the Buck (1) 1% Passing the Buck
Chart
 Pricing/Barcodes Pricing/Barcodes (5) 7%
Repairs/Servicing Repairs/Servicing (2) 3%
Nature of complaints (last 12 months): 28770 reports - Retail Industry Analysis
Bad Attitude (3844) 13% Bad Attitude
Billing/Accounts (2604) 9% Billing/Accounts
Booking Query (38) 0% Booking Query
Breach of Contract (409) 1% Breach of Contract
Call Centre!! (327) 1% Call Centre!!
Competitions (79) 0% Competitions
Damaged Goods (2189) 8% Damaged Goods
Expiry Date (310) 1% Expiry Date
Feedback/Response (1501) 5% Feedback/Response
Chart
 Hygiene Hygiene (316) 1%
Late/No Delivery Late/No Delivery (1524) 5%
Other Other (11800) 41%
Out of Stock Out of Stock (979) 3%
Passing the Buck Passing the Buck (512) 2%
Pricing/Barcodes Pricing/Barcodes (746) 3%
Repairs/Servicing Repairs/Servicing (1420) 5%
Spam Spam (172) 1%
Back

Please note: All Reports & Stats fall away after 12 months

 
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