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Lifecare - Customer Feedback and Analysis

Shown below are the statistics for Lifecare based on the customer feedback for the given time-frame.

Frequent Customers (last 12 months)
Chart
Compliment ddddd (0) 0%
Complaint (1) 100%
Customer Compliment Complaint
1. SANDYn01
Nature of complaints (last 12 months): 1 reports - Lifecare
Bad Attitude (1) 100% Bad Attitude
Other (0) 0% Other
Chart
Nature of complaints (last 12 months): 2116 reports - Medical Industry Analysis
Bad Attitude (342) 16% Bad Attitude
Billing/Accounts (480) 23% Billing/Accounts
Booking Query (9) 0% Booking Query
Breach of Contract (19) 1% Breach of Contract
Call Centre!! (10) 0% Call Centre!!
Competitions (3) 0% Competitions
Damaged Goods (13) 1% Damaged Goods
Expiry Date (3) 0% Expiry Date
Feedback/Response (86) 4% Feedback/Response
Chart
Hygiene Hygiene (14) 1%
Late/No Delivery Late/No Delivery (96) 5%
Other Other (956) 45%
Out of Stock Out of Stock (19) 1%
Passing the Buck Passing the Buck (28) 1%
Pricing/Barcodes Pricing/Barcodes (11) 1%
Repairs/Servicing Repairs/Servicing (23) 1%
Spam Spam (4) 0%

Please note: All Reports & Stats fall away after 12 months

 
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