Lifecare Complaint
 SUPPLIER |
Lifecare |
INDUSTRY |
Medical |
| BRANCH / AREA |
Brakpan |
COUNTRY |
South Africa |
| TIME / DATE |
20:38 Wed 22 Feb |
PERSON RESPONSIBLE |
|
| CUSTOMER |
SANDYn |
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 0
3
|
| PROBLEM |
Bad Attitude |
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|
| INCIDENT |
Sun 19 Feb |
| HEADLINE |
Dalview Clinic Casualty |
|
On Sunday I visited the Dalview Lifecare Casualty, due to a serious illness, at reception the young lady was too busy completing her daily office duties to address my forms and admittance, so a 20 min wait, in casualty it took 15 min for me to be acknowledged, I was then taken to the examination room where I waited for 45 minutes, a no show doctor, nursing staff joking how he forgot his patients, I then proceeded to walked out , drive to another town to a service provider who was on duty and assisted immediately, Lifecare surely needs to re look its customer service policy. I did email Hospital Management on Sunday, yet to receive a reply.
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