League Table - Life Insurance Industry Comparison(last 12 months)
The league table is used to display the top companies in their industries and their conversion ratios from complaints to compliments.
| Conversion ratio | |
| 1lifedirect Insu... | 9 (28%) |
| Sanlam | 36 (28%) |
| Metropolitan Life | 25 (22%) |
| Liberty Life | 33 (16%) |
| Old Mutual | 71 (15%) |
| Discovery Life | 9 (10%) |
| Clientele Life | 27 (9%) |
| INDUSTRY AVE | 216 (15%) |
| Compliments ratio (Most to Least) | |
| 1lifedirect Insu... | 16 (33%) |
| Sanlam | 59 (31%) |
| Metropolitan Life | 41 (26%) |
| Liberty Life | 53 (21%) |
| Old Mutual | 121 (21%) |
| Discovery Life | 15 (14%) |
| Clientele Life | 35 (10%) |
| INDUSTRY AVE | 358 (20%) |
| Complaints ratio (Least to Most) | |
| 1lifedirect Insu... | 32 (67%) |
| Sanlam | 129 (69%) |
| Metropolitan Life | 114 (74%) |
| Liberty Life | 204 (79%) |
| Old Mutual | 463 (79%) |
| Discovery Life | 91 (86%) |
| Clientele Life | 304 (90%) |
| INDUSTRY AVE | 1420 (80%) |
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