LG Electronics Compliment
LG Electronics |
Electronics | ||
| BRANCH / AREA | Gauteng | COUNTRY | South Africa |
| TIME / DATE | 19:57 Thu 26 Jan | PERSON RESPONSIBLE | Innocentia |
| CUSTOMER | Dean! | View all reports by user |
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| NATURE | Repairs/Service |
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| INCIDENT | Thu 26 Jan | ||
| HEADLINE | Speedy replacement of my Lg led tv |
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| On the 21st of October 2011, i purchased a LG 47LW4500 LED TV from Hirsch's in Meadowdale. In Jan 2012 i started experiencing vertical lines on the screen. I reported this to LG on the 18Jan. On the19 Jan a technician came to my house, where he decided he would replace my TV. I received it on the 24Jan through joint teamwork from LG and Hirsch's. I would like to thank both parties for their speedy assistance. | |||
| SUPPLIER'S RESPONSE | LG Electronics | Time and Date | 15:47:33 | Fri 27 Jan 12 |
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Hello Dean!, It is indeed pleasing to receive complimentory remarks about our service. I wish to take this opportunity to thank you for the time and effort to bring this to our attention. Kind Regards, Monica Tyron. |
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| CUSTOMER'S FEEDBACK | Dean! | Time and Date | 19:24:24 | Thu 2 Feb 12 |
| Over the Moon: I was happy with their response. | |||
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