LG Electronics Compliment
 SUPPLIER |
LG Electronics |
 INDUSTRY |
Electronics |
| BRANCH / AREA | Cape Town | COUNTRY | South Africa |
| TIME / DATE | 15:54 Fri 27 Jan | PERSON RESPONSIBLE | |
| CUSTOMER | Mitchel | View all reports by user |
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| NATURE | Repairs/Service |
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| INCIDENT | Fri 27 Jan | ||
| HEADLINE | LG 32' LED TV |
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I have a LG 32" HD LED which I bought from Game less than a year ago. The tv works fine but I had a problem with the USB. It would disconnect from my memory stick while playing a movie and start from the begining again. I phoned LG South Africa. Allthough I struggled in the begining to get to the right dept the service was superb. A LG techinician came to my house in Somerset West and swopped the motherboard. The next day he came back from another job in Paarl to "recode" the region etc on the tv. I doubt whether any other brand will offer you such service and that's why I will keep buying LG products. Well done LG!! |
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| SUPPLIER'S RESPONSE | LG Electronics | Time and Date | 13:41:05 | Tue 31 Jan 12 |
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Hello Mitchel, It is indeed pleasing to receive complimentory remarks about our service. I wish to take this opportunity to thank you for the time and effort to bring this to our attention. Kind Regards, LG Customer Care. |
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