LG Electronics Compliment
 SUPPLIER |
LG Electronics |
 INDUSTRY |
Electronics |
| BRANCH / AREA | Call Centre | COUNTRY | South Africa |
| TIME / DATE | 13:15 Fri 6 Jan | PERSON RESPONSIBLE | James |
| CUSTOMER | MarcelleB | View all reports by user |
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| NATURE | Repairs/Service |
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| INCIDENT | Tue 20 Dec | ||
| HEADLINE | Fantastic Service from LG! |
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| I would recommend that everyone purchase LG products - I had a problem with my TV which was 6 months old, so I called them to request assistance. Within 2 days a representative came out to see what the issue was and clearly explained the next steps. Within another 7 days they had completely replaced my faulty unit, at all times keeping me informed of the progress. This is what service in SA should look like!! Well done and thank you LG for looking after us so well. | |||
| SUPPLIER'S RESPONSE | LG Electronics | Time and Date | 13:33:58 | Fri 6 Jan 12 |
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Hello MarcelleB, It is indeed pleasing to receive complimentory remarks about our service. I wish to take this opportunity to thank you for the time and effort to bring this to our attention. Kind Regards, LG Customer Care. |
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