LG Electronics Complaint
 SUPPLIER |
LG Electronics |
 INDUSTRY |
Electronics |
| BRANCH / AREA | Cape Town | COUNTRY | South Africa |
| TIME / DATE | 12:00 Tue 17 Jan | PERSON RESPONSIBLE | |
| CUSTOMER | louisjm | View all reports by user |
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| PROBLEM | Repairs / Servicing |
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| INCIDENT | Tue 17 Jan | ||
| HEADLINE | Worse Aircon - LG Multi FDX Air-conditioning |
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We had 14 LG Air-conditioners installed in our guest units and are very happy with these. than it was time to have some units installed in our main house. We thought we could not go wrong with LG. What a disaster!!!! We had 9 Multi FDX Air-conditioning units installed in the house by the recommended LG Agent in 2008 and the units are still not working. Tried to call LG Johannesburg with no luck. LG Cape Town visited the site a few times but did nothing. Worse ever service I ever had and nobody seem to be able to fix the problem. LG keep on blaming the installer, which they recommended? Always passing the buck and never seem to be able to come up with a solution. Will never ever buy another LG product again. |
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| SUPPLIER'S RESPONSE | LG Electronics | Time and Date | 09:32:00 | Thu 19 Jan 12 |
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Hello louisjm, Thank You for your correspondence.I must apologise for the inconvenience caused.An employee from LG will contact you. Kind Regards, LG Customer Care. |
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| CUSTOMER'S FEEDBACK | louisjm | Time and Date | 12:15:45 | Wed 1 Feb 12 |
| Utterly Disgusted: Still waiting for an employee to contact me! | |||
Relevant content (Last 5 Repairs / Servicing Problems)
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