LG Electronics Complaint
LG Electronics |
Electronics | ||
| BRANCH / AREA | Hirsch's - Fourways | COUNTRY | South Africa |
| TIME / DATE | 12:07 Wed 11 Jan | PERSON RESPONSIBLE | Manufacturer |
| CUSTOMER | lindanote | View all reports by user |
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| PROBLEM | Beeping won't stop - D... |
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| INCIDENT | Wed 11 Jan | ||
| HEADLINE | LG MH7948AS 38L Microwave is an irritation |
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Bought an expensive microwave oven from Hirsch's. IT IS STILL UNDER GUARANTEE. I cannot get the irritating beeping to stop once the food is done and the door won't stay open no matter what. There is nothing to turn underneath to balance it and it is on a totally flat surface. I turn around to put something in and the door has already closed on me. This constant beeping is driving me crazy. PLEASE CAN ANYBODY ADVISE ME ON WHO TO CALL IN TO GET THESE 2 PROBLEMS ATTENDED TO? Thank you. |
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| SUPPLIER'S RESPONSE | LG Electronics | Time and Date | 12:57:58 | Wed 11 Jan 12 |
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Hello lindanote, Thank you for your correspondence.I must apologise for the inconvenience caused.An employee from LG will contact you shortly. Kind Regards, LG Customer Care. |
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| UPDATED RESPONSE | LG Electronics | Time and Date | 15:11:17 | Mon 16 Jan 12 |
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Hello lindanote, Thank you for your corespondence. Please take your mictowave to our service agent in Greenstone. Shop L8, Stone Ridge Mall, Cnr Modderfontein and Hereford Rd, Greenstone Ext 1 Edenvale, Jhb. Ph. 011-524 0764 Kind Regards, LG Customer Care. |
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| CUSTOMER'S FEEDBACK | lindanote | Time and Date | 14:05:38 | Mon 16 Jan 12 |
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Utterly Disgusted:
On Wednesday I was phoned by someone who told me that a technician would contact me either that day or the next day. Today is Monday and I am still waiting . . . . . I will lodge another complaint if I am not contacted today. |
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