LG Electronics Complaint

SUPPLIER	LG Electronics	INDUSTRY	Electronics
BRANCH / AREA	Hirsch's - Fourways	COUNTRY	South Africa
TIME / DATE	12:07 Wed 11 Jan	PERSON RESPONSIBLE	Manufacturer
CUSTOMER	lindanote	View all reports by user	16 23
PROBLEM	Beeping won't stop - D...	Post this report to your Facebook page Post this report to your Twitter page
INCIDENT	Wed 11 Jan
HEADLINE	LG MH7948AS 38L Microwave is an irritation
Bought an expensive microwave oven from Hirsch's. IT IS STILL UNDER GUARANTEE. I cannot get the irritating beeping to stop once the food is done and the door won't stay open no matter what. There is nothing to turn underneath to balance it and it is on a totally flat surface. I turn around to put something in and the door has already closed on me. This constant beeping is driving me crazy. PLEASE CAN ANYBODY ADVISE ME ON WHO TO CALL IN TO GET THESE 2 PROBLEMS ATTENDED TO? Thank you. Add a new LG Electronics Report Inappropriate report?
SUPPLIER'S RESPONSE	LG Electronics	Time and Date	12:57:58 \| Wed 11 Jan 12
Hello lindanote, Thank you for your correspondence.I must apologise for the inconvenience caused.An employee from LG will contact you shortly. Kind Regards, LG Customer Care.
UPDATED RESPONSE	LG Electronics	Time and Date	15:11:17 \| Mon 16 Jan 12
Hello lindanote, Thank you for your corespondence. Please take your mictowave to our service agent in Greenstone. Shop L8, Stone Ridge Mall, Cnr Modderfontein and Hereford Rd, Greenstone Ext 1 Edenvale, Jhb. Ph. 011-524 0764 Kind Regards, LG Customer Care.
CUSTOMER'S FEEDBACK	lindanote	Time and Date	14:05:38 \| Mon 16 Jan 12
Utterly Disgusted: On Wednesday I was phoned by someone who told me that a technician would contact me either that day or the next day. Today is Monday and I am still waiting . . . . . I will lodge another complaint if I am not contacted today.