Kia Motors South Africa Complaint
 SUPPLIER |
Kia Motors South Af... |
 INDUSTRY |
Motor |
| BRANCH / AREA | ROODEPOORT | COUNTRY | South Africa |
| TIME / DATE | 17:36 Tue 7 Feb | PERSON RESPONSIBLE | Christo |
| CUSTOMER | twpret | View all reports by user |
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| PROBLEM | Late / No Delivery |
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| INCIDENT | Tue 7 Feb | ||
| HEADLINE | Putting my life at risk - replace faulty tires |
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I have been complaining about my vehicle pulling to the right when speeding up, but if i just let it run it goes in a staight line. I took my car in several times till they found out that tires where causing the vibrations on the steering wheel, etc etc. Kia Roodepoort then sent a mail to head office to get appproval and head office is just not responding. Christo is trying his best but head office is just not coming to the party. I have now on two occasions, with the heavy rain, almost lost control of the vehicle (traveling at about 80km/h) on the wet road. I have barely travelled 30000km when this started and it is now 10000km later. Kia, please fix this before someone gets hurt. |
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| SUPPLIER'S RESPONSE | Kia Motors South Africa | Time and Date | 08:12:10 | Thu 9 Feb 12 |
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Hello twpret, Thank you for bringing this our attention. A Customer Care Consultant will be in contact with you shortly. Kia Aftersales. |
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| CUSTOMER'S FEEDBACK | twpret | Time and Date | 08:09:12 | Fri 10 Feb 12 |
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Indifferent:
A customer care consultant e-mailed me stating the matter will be investigated... Don't worry, I'll try and stay alive on the wet roads while Kia decides what to do... :-) I am extremely happy with my vehicle and overall service, but this is ruining my good memories. Family Like Care - I suppose it is like a family, there are good and bad times... |
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Relevant content (Last 5 Late / No Delivery Problems)
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(( • )) Supplier's response | ||
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