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 Kia Motors South Africa Complaint

SUPPLIER

Kia Motors South Af...

INDUSTRY Motor
BRANCH / AREA RANDBURG AND FOURWAYS COUNTRY South Africa
TIME / DATE 12:39 Wed 25 Jan PERSON RESPONSIBLE
CUSTOMER Serenity24 View all reports by user
PROBLEM

Repairs / Servicing

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INCIDENT Wed 25 Jan
HEADLINE

KIA not that great!

I Bought the New KIA Rio 1.4 TEC on 14 November 2011, within the first 2 days I noticed that the rear speakers losing connection or distorting and 2 days after that the stitching on the front left leather seat was coming loose. I called the Randburg broanch (Bryan) who was amazing and helped me out where ever he could and collected the car and sorted out the issues. then on 15 December (1 month after delivery) the aircon stopped going cold at times . I then booked the car with KIA Fourways who said they programmed the cars aircon control unit and then the aircon was ok, i also asked them to look into the fact that the right front window was noisy. they ordered the parts and i was booked in for Monday the 23/01/2012 to have the window parts fitted, on my way to the fourways branch I noticed that the rear speakers were losing connection or distorting so i asked that it be checked, subsequently the speaker is now on order so my car will be going in for the 4th time for repairs in 2 months. today i noticed that the left front window is starting to make the same noise as the drivers window that has now been replaced... this is bad from a new car and i want answers!
SUPPLIER'S RESPONSE Kia Motors South Africa Time and Date 07:54:24 | Thu 26 Jan 12
Hello Serenity24,

Thank you for bringing this to our attention

A Customer Care Consultant will be contact with your shortly.

Kia Aftersales

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