Kia Motors South Africa Complaint
 SUPPLIER |
Kia Motors South Af... |
 INDUSTRY |
Motor |
| BRANCH / AREA | Boksburg | COUNTRY | South Africa |
| TIME / DATE | 16:11 Tue 7 Feb | PERSON RESPONSIBLE | Service Department |
| CUSTOMER | Donram | View all reports by user |
 0
1
|
| PROBLEM | Repairs / Servicing |
 Post this report to your Facebook page Post this report to your Twitter page
|
|
| INCIDENT | Tue 7 Feb | ||
| HEADLINE | Damage Engine |
||
|
My vehicle was serviced by Kia Boksburg on the 17/18th Jan. I collected the vehicle and 5km's down the road it stopped. We towed it back to them. Kia took 2 weeks and were still not sure what the problem was. They thought it might be the computer box and then settled on the 4th Injector. The injector was replaced and while the car was idling in their workshop the engine siezed! Kia say that it ws consequential damage and that i am liable to pay for a new Engine. Hardly sounds Fair! |
|||
| SUPPLIER'S RESPONSE | Kia Motors South Africa | Time and Date | 08:11:39 | Thu 9 Feb 12 |
|
Hello Donram, Thank you for bringing this our attention. A Customer Care Consultant will be in contact with you shortly. Kia Aftersales. |
|||
| UPDATED RESPONSE | Kia Motors South Africa | Time and Date | 07:42:35 | Fri 10 Feb 12 |
|
Hello Donram, Please check your inbox for the responce from the dealer. Kia Aftersales. |
|||
| CUSTOMER'S FEEDBACK | Donram | Time and Date | 12:04:36 | Mon 13 Feb 12 |
| Not Impressed: Kia did not address the issue at hand but simply confirmed what their branch reported. This was not what my complaint was about. We want Kia to investigate Kia Boksburg's report as several incidents were not in their report. | |||
Relevant content (Last 5 Repairs / Servicing Problems)
 |
|||
 |
|||
 |
|||
|
|
|||
|
|
Facebook Application
