KFC - Customer Feedback and Analysis

Shown below are the statistics for KFC based on the customer feedback for the given time-frame.

Chart

Customer
1. JasonGoddard	0	5
2. MJStrydom	0	5
3. Buggie	0	5
4. Ketso23	1	4
5. mr toefy	0	4

Chart

Over the moon (68) 12%

Quite Impressed (105) 18%

Indifferent (107) 18%

Not Impressed (138) 23%

Utterly Disgusted (171) 29%

Bad Attitude (416) 22%

Billing/Accounts (28) 1%

Breach of Contract (12) 1%

Call Centre!! (16) 1%

Competitions (2) 0%

Damaged Goods (56) 3%

Expiry Date (18) 1%

Feedback/Response (89) 5%

Hygiene (109) 6%

Chart

Late/No Delivery (107) 6%

Other (806) 43%

Out of Stock (191) 10%

Passing the Buck (12) 1%

Pricing/Barcodes (14) 1%

Repairs/Servicing (15) 1%

Spam (2) 0%

Bad Attitude (1019) 19%

Billing/Accounts (89) 2%

Booking Query (8) 0%

Breach of Contract (28) 1%

Call Centre!! (24) 0%

Competitions (4) 0%

Damaged Goods (126) 2%

Expiry Date (41) 1%

Feedback/Response (204) 4%

Chart

Hygiene (235) 4%

Late/No Delivery (533) 10%

Other (2753) 50%

Out of Stock (269) 5%

Passing the Buck (40) 1%

Pricing/Barcodes (61) 1%

Repairs/Servicing (26) 0%

Spam (10) 0%

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Please note: All Reports & Stats fall away after 12 months

KFC	FEEDBACK FOR THE LAST
	CUSTOM FROM DATE
	CUSTOM TO DATE

KFC - Customer Feedback and Analysis

(last 60 days)

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KFC - Customer Feedback and Analysis

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(last 60 days)

New Companies WhoRespond(last 10 days)

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New Companies Who
Respond(last 10 days)