KFC Compliment
 SUPPLIER |
KFC |
 INDUSTRY |
Fast Food |
| BRANCH / AREA | Triomf | COUNTRY | South Africa |
| TIME / DATE | 11:06 Thu 29 Dec | PERSON RESPONSIBLE | Staff |
| CUSTOMER | Charne123 | View all reports by user |
4
 14
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| NATURE | Going the Extra Mile |
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| INCIDENT | Thu 29 Dec | ||
| HEADLINE | Thank you |
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| I want to thank all the staff and management at the new KFC in Triomf for the great service. The staff are really friendly and the food tastes great. Keep it up you guys. | |||
| SUPPLIER'S RESPONSE | KFC | Time and Date | 12:11:32 | Thu 29 Dec 11 |
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Hello Charne123, Thank you for the positive feedback and for taking the time to bring to our attention your satisfaction with our service. We are glad to hear that our staff has exceeded your expectations in ensuring that you have an unforgettable KFC experience .We look forward to your next visit as we do appreciate your loyal custom. Your compliment will be forwarded to the relevant franchisee and his team. Kind Regards KFC Customer Care |
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| UPDATED RESPONSE | KFC | Time and Date | 12:20:39 | Thu 5 Jan 12 |
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Hello Charne123, We are in receipt of your compliment above which was acknowledged on Reference P1/12/2467. We would like to ensure that it is escalated to the relevant department. One of our Customer Care Consultants tried to contact you on the number that you provided but without success. Kindly provide us with an alternative number so that we resolve the issue. Once again thank you for taking the time to inform us of your complaint. Kind Regards KFC Customer Care |
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