KFC Complaint

SUPPLIER	KFC	INDUSTRY	Fast Food
BRANCH / AREA	Sandbaai Hermanus	COUNTRY	South Africa
TIME / DATE	12:10 Sat 4 Feb	PERSON RESPONSIBLE	Cashier
CUSTOMER	SDEE	View all reports by user	0 2
PROBLEM	Short order	Post this report to your Facebook page Post this report to your Twitter page
INCIDENT	Wed 1 Feb
HEADLINE	NO CHIPS WITH OUR ORDER
On the 1st we went to get KFC at around 18h40 I ordered the Street Wise 5 and a coleslaw (thank goodness I did) when we got home there were NO chips as my dad is a pensioner and I don't drive we couldn't go back! Very upsetting indeed as the old man was hungry that's what a person buys food for!! Have to admit though the best KFC chicken I';ve eaten in a long time just a pity I now have a sour taste in my mouth :( Add a new KFC Report Inappropriate report?
SUPPLIER'S RESPONSE	KFC	Time and Date	13:55:10 \| Sat 4 Feb 12
Hello SDEE, We at KFC would like to extend our sincere apologies for the unfitting experience you had with KFC. However, we also thank you for taking the time to inform us regarding your recent KFC experience. Rest assured your complaint will be forwarded to our Head Office for further investigation and to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future. A Customer Care Consultant will contact you shortly. Kind Regards KFC Customer Care Line

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