KFC Conversion
 SUPPLIER |
KFC |
 INDUSTRY |
Fast Food |
| BRANCH / AREA | brackensdown alberton | COUNTRY | South Africa |
| TIME / DATE | 12:49 Mon 30 Jan | PERSON RESPONSIBLE | |
| CUSTOMER | boobles | View all reports by user |
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| PROBLEM | wrong order |
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| INCIDENT | Mon 30 Jan | ||
| HEADLINE | you dont get what you order |
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last week i went to kfc as i normally do every second week . i orderd two zinger burgers take away . to my surprise , when i got home i had a normal kfc burger with normal mayonise . i was furious , getting home expecting to get what you orderd for supper and it was something totally different yet i paid the price for the zinger burger . disgusting service . lack of intellegence and listeinig skills. i will never go back there !!!! |
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| SUPPLIER'S RESPONSE | KFC | Time and Date | 16:49:54 | Mon 30 Jan 12 |
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Hello boobles, Thank you for bringing the matter to our attention. Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future. We appreciate the trouble you went through in bringing this matter to our attention. Thank You Kind Regards KFC Customer Care |
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| CUSTOMER'S FEEDBACK | boobles | Time and Date | 08:19:36 | Thu 2 Feb 12 |
| Quite Impressed: a consultant from kfc did call me , she had taken some details from me like my adress and stuff . she advised me that i will be mailed . overall the query was handled fairly . | |||
Relevant content (Last 5 Wrong order Problems)
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