KFC Conversion
 SUPPLIER |
KFC |
 INDUSTRY |
Fast Food |
| BRANCH / AREA | sandton city shopping ce... | COUNTRY | South Africa |
| TIME / DATE | 10:05 Fri 23 Dec | PERSON RESPONSIBLE | Tebogo |
| CUSTOMER | libra1010 | View all reports by user |
 1
 0
|
| PROBLEM | Bad Attitude |
 Post this report to your Facebook page Post this report to your Twitter page
|
|
| INCIDENT | Thu 22 Dec | ||
| HEADLINE | Rude Manager |
||
| On Thursday 22/12/2011 i went to sandton city kfc to go get supper at 8pm while we where in the Que the manager Tebogo called us as we were next in line so that we could be served we thus went as we where placing an order she just left us there and started talking to another customer who was been served next door us, i then asked her the manager if she was still to serve us and she said she is still busy with a complaint as she is the manager and she was initially not suppose to serve us and she was doing us a FAVOUR i then told her that she didn't need to do us a favour we could have waited in line like everyone else and waited to be served she then become very rude and told me that my money does not pay her salary and she doesn't care about me, i found her very rude as manager how is her staff suppose to act if she treats customers like that i suggested to her that she go back to training as she needs soft skills i really did not like her attitude towards us we do not go to be mistreated at kfc but to go buy food and add hope for the dis-fortunate kids not to pay her salary as she put it | |||
| SUPPLIER'S RESPONSE | KFC | Time and Date | 11:02:00 | Fri 23 Dec 11 |
|
Hello libra1010, We at KFC would like to extend our sincere apologies for the unfitting experience you had with KFC Sandton. However, we also thank you for taking the time to inform us regarding your recent KFC experience. Rest assured your complaint will be forwarded to our Head Office for further investigation and to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future. A Customer Care Consultant will contact you shortly. Kind Regards KFC Customer Care Line |
|||
| CUSTOMER'S FEEDBACK | libra1010 | Time and Date | 17:41:11 | Tue 27 Dec 11 |
| Not Impressed: I have just been told the matter will be looked into, I would like feedback in how this is/has been resolved I will not take rudeness from a manager no | |||
Relevant content (Last 5 Bad Attitude Problems)
 |
|||
 |
|||
|
|
(( • )) Supplier's response | ||
|
|
|||
|
|
Facebook Application
