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Key Health Medical Aid - Customer Feedback and Analysis

Shown below are the statistics for Key Health Medical Aid based on the customer feedback for the given time-frame.

Frequent Customers (last 12 months)
Chart
Compliment ddddd (0) 0%
Complaint (18) 100%
Customer Compliment Complaint
1. NEVBRON102
2. ash501
3. joanie01
4. thz01
5. grootkla01
Nature of complaints (last 12 months): 18 reports - Key Health Medical Aid
Bad Attitude (1) 6% Bad Attitude
Billing/Accounts (7) 39% Billing/Accounts
Feedback/Response (4) 22% Feedback/Response
Other (6) 33% Other
Chart
Nature of complaints (last 12 months): 4818 reports - Medical Aid Industry Analysis
Bad Attitude (161) 3% Bad Attitude
Billing/Accounts (1283) 27% Billing/Accounts
Booking Query (15) 0% Booking Query
Breach of Contract (165) 3% Breach of Contract
Call Centre!! (282) 6% Call Centre!!
Damaged Goods (2) 0% Damaged Goods
Expiry Date (10) 0% Expiry Date
Feedback/Response (610) 13% Feedback/Response
Hygiene (2) 0% Hygiene
Chart
Late/No Delivery Late/No Delivery (166) 3%
Other Other (1917) 40%
Out of Stock Out of Stock (2) 0%
Passing the Buck Passing the Buck (168) 3%
Pricing/Barcodes Pricing/Barcodes (17) 0%
Repairs/Servicing Repairs/Servicing (11) 0%
Spam Spam (7) 0%

Please note: All Reports & Stats fall away after 12 months

 
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