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SUPPLIER

Kelly

INDUSTRY Other
BRANCH / AREA Randburg COUNTRY South Africa
TIME / DATE 12:07 Tue 11 Oct PERSON RESPONSIBLE
CUSTOMER pink_lady View all reports by user
PROBLEM

Employment

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INCIDENT Tue 11 Oct
HEADLINE

Employee AGONY!!!

WOW - I've been working for Kelly since 2009, & started contracting to a new client from June 2011. Today 11-10-2011 (4 months later) is the FIRST time that I have received any form of notification from them - THEY ACTUALLY KNOW I WORK HERE?!! Being a Kelly Employee has been nothing but AGONY!!! My job roles have changed multiple times during my term of employment & I have grown into a more superior role than when I initially started in 2009. Yet, I have not been recognised for this, nor have I been rewarded for this!Meaning that I have NEVER received a salary alignment for my now current job role nor have I received any annual increase) During this time, I completed my studies, & have completed multiple certifications in the IT field, all at my own expense & during my own time! Yet I am being remunerated the same monthly salary now in 2011 that I was remunerated for in January 2009.When contacting our AE's as well as Manager's to query these sorts of things,NOTHING EVER HAPPENS!! Obviously,otherwise I would not be logging a complaint! This is Kelly's current moto 'Kelly remains committed to U & will continue to listen & deliver on our promises' WHAT!...I dont think they can read!
SUPPLIER'S RESPONSE Kelly Time and Date 09:40:30 | Thu 20 Oct 11
Hello pink_lady,

Good Morning Roni

We are so sorry to hear how you feel about your current situation. We are happy to say that our dedicated Client Relationship Manager will be personally handling your enquiry after your one on one meeting with her yesterday. We trust that there will be resolution to your enquiry shortly.

Kind Regards
The Kelly Online Team
CUSTOMER'S FEEDBACK pink_lady Time and Date 12:43:49 | Mon 24 Oct 11
Quite Impressed: Thank you for the response and meeting held with the CR Manager. Glad to have been responded to and to know that this is going to finally be addressed.
However, still awaiting resolution.

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