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Kellogg's - Customer Feedback and Analysis

Shown below are the statistics for Kellogg's based on the customer feedback for the given time-frame.

Frequent Customers (last 12 months)
Chart
Compliment ddddd (0) 0%
Complaint (16) 100%
Customer Compliment Complaint
1. mitch101
2. Tido01
3. FabriG01
4. rohitsud0401
5. YRB01
Nature of complaints (last 12 months): 16 reports - Kellogg's
Competitions (2) 13% Competitions
Damaged Goods (4) 25% Damaged Goods
Feedback/Response (4) 25% Feedback/Response
Hygiene (1) 6% Hygiene
Other (5) 31% Other
Chart
Nature of complaints (last 12 months): 1773 reports - Consumables Industry Analysis
Bad Attitude (93) 5% Bad Attitude
Billing/Accounts (39) 2% Billing/Accounts
Booking Query (1) 0% Booking Query
Breach of Contract (17) 1% Breach of Contract
Call Centre!! (10) 1% Call Centre!!
Competitions (55) 3% Competitions
Damaged Goods (330) 19% Damaged Goods
Expiry Date (71) 4% Expiry Date
Feedback/Response (115) 6% Feedback/Response
Chart
Hygiene Hygiene (72) 4%
Late/No Delivery Late/No Delivery (62) 3%
Other Other (789) 45%
Out of Stock Out of Stock (43) 2%
Passing the Buck Passing the Buck (20) 1%
Pricing/Barcodes Pricing/Barcodes (14) 1%
Repairs/Servicing Repairs/Servicing (21) 1%
Spam Spam (21) 1%

Please note: All Reports & Stats fall away after 12 months

 
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