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Just Letting - Customer Feedback and Analysis

Shown below are the statistics for Just Letting based on the customer feedback for the given time-frame.

Frequent Customers (last 12 months)
Chart
Compliment ddddd (21) 12%
Complaint (160) 88%
Customer Compliment Complaint
1. service99903
2. francogaby02
3. mpumedla02
4. llisaa11
5. celeste2102
Customer Feedback to Supplier Responses (last 12 months): 43 reports
Chart
Over the moon Over the moon (5) 12%
Quite Impressed Quite Impressed (6) 14%
Indifferent Indifferent (6) 14%
Not Impressed Not Impressed (5) 12%
Utterly Disgusted Utterly Disgusted (21) 49%
Nature of complaints (last 12 months): 160 reports - Just Letting
Bad Attitude (14) 9% Bad Attitude
Billing/Accounts (35) 22% Billing/Accounts
Breach of Contract (30) 19% Breach of Contract
Damaged Goods (1) 1% Damaged Goods
Expiry Date (1) 1% Expiry Date
Feedback/Response (22) 14% Feedback/Response
Hygiene (1) 1% Hygiene
Late/No Delivery (2) 1% Late/No Delivery
Other (33) 21% Other
Chart
Passing the Buck Passing the Buck (8) 5%
Repairs/Servicing Repairs/Servicing (13) 8%
Nature of complaints (last 12 months): 2229 reports - Property Industry Analysis
Bad Attitude (283) 13% Bad Attitude
Billing/Accounts (409) 18% Billing/Accounts
Booking Query (1) 0% Booking Query
Breach of Contract (271) 12% Breach of Contract
Call Centre!! (3) 0% Call Centre!!
Competitions (2) 0% Competitions
Damaged Goods (27) 1% Damaged Goods
Expiry Date (4) 0% Expiry Date
Feedback/Response (193) 9% Feedback/Response
Chart
Hygiene Hygiene (11) 0%
Late/No Delivery Late/No Delivery (67) 3%
Other Other (755) 34%
Out of Stock Out of Stock (1) 0%
Passing the Buck Passing the Buck (65) 3%
Pricing/Barcodes Pricing/Barcodes (8) 0%
Repairs/Servicing Repairs/Servicing (115) 5%
Spam Spam (14) 1%

Please note: All Reports & Stats fall away after 12 months

 
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