Just Letting Complaint
 SUPPLIER |
Just Letting |
 INDUSTRY |
Property |
| BRANCH / AREA | uitenhage | COUNTRY | South Africa |
| TIME / DATE | 21:29 Fri 30 Dec | PERSON RESPONSIBLE | Yvette greyling |
| CUSTOMER | jessiebaron | View all reports by user |
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| PROBLEM | Passing the Buck |
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| INCIDENT | Fri 23 Dec | ||
| HEADLINE | USELESS, NO GOOD PROMISES |
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| Our house was left unattended after the tenant moved out a week earlier than they were suppose to.Just letting neither deemed it necessary nor important to inform us that our property was unattended. Kotie the lady who signed us up passed the buck to Diedie.He in turn claimed it wasn't his responsibility.In August we received a threatening email demanding certain repairs.They claimed to have done an inspection on the 4th of August. Each repair on the email was done in July. When asked how it is possible the principal Yvette Greyling couldn't quite explain her way out of it.THEY ARE THE WORSE COMPANY TO HAND YOUR VALUED PROPERTY TO. WE ALSO HAD A R54000 WATER BILL TO CONTEND. THEY STOPPED COLLECTING MONEY TO PAY THE WATER BILL FROM THE TENANT...THEY WERE STRUGGLING FINANCIALLY. | |||
| SUPPLIER'S RESPONSE | Just Letting | Time and Date | 08:07:57 | Tue 3 Jan 12 |
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Hello jessiebaron, Thank you for bringing your concerns to our attention. We have forwarded your query onto the Uitenhage Franchise for feedback and resolution. As soon as we receive a response we will inform you accordingly. Should you have any further queries, please contact us on customercare@justletting.co.za Regards, Melissa Evans Customer Care Manager |
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| UPDATED RESPONSE | Just Letting | Time and Date | 08:22:59 | Thu 5 Jan 12 |
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Hello jessiebaron, Please refer to the feedback received from Just Letting Uitenhage via email dated 3 Jan 2012. Regards, Melissa Evans |
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