Just Letting Complaint
 SUPPLIER |
Just Letting |
 INDUSTRY |
Property |
| BRANCH / AREA | Westville | COUNTRY | South Africa |
| TIME / DATE | 07:28 Wed 21 Dec | PERSON RESPONSIBLE | Yvonne / Lisa |
| CUSTOMER | inkyb | View all reports by user |
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| PROBLEM | Breach of Contract |
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| INCIDENT | Wed 21 Dec | ||
| HEADLINE | Still awaiting my deposit back |
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Never use Just Letting Westville! The property we rented was vastly improved by ourselves, painted and so on. We moved out before the end of November, and DESPITE ASSURANCES at the end of November, we have still, to date, not received our deposit back. Almost a month later, still no payment. |
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| SUPPLIER'S RESPONSE | Just Letting | Time and Date | 08:12:42 | Wed 21 Dec 11 |
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Hello inkyb, Thank you for bringing your concerns to our attention. We have forwarded your query onto the Westville Franchise for feedback and resolution. As soon as we receive a response we will inform you accordingly. Should you have any further queries, please contact us on customercare@justletting.co.za Regards, Melissa Evans Customer Care Manager |
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| CUSTOMER'S FEEDBACK | inkyb | Time and Date | 16:33:39 | Sat 24 Dec 11 |
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Not Impressed:
After using hellopeter, a quick response from head office. However... I initiated a meeting with just letting, and they conveyed inaccurate information to me about the utilities account. Shocked to find a refund - minus the full utilities bill, for which the owner is responsible for rates, which has now come off my deposit - as well as other un-disclosed costs taken off - less than half of my full deposit was returned, despite undertakings by Yvonne, who was I'll and absent for this debacle! |
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Relevant content (Last 5 Breach of Contract Problems)
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