Just Letting Complaint
Just Letting |
Property | ||
| BRANCH / AREA | Moreletapark | COUNTRY | South Africa |
| TIME / DATE | 09:38 Thu 26 Jan | PERSON RESPONSIBLE | Diane |
| CUSTOMER | soooooupset | View all reports by user |
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| PROBLEM | Bad Attitude |
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| INCIDENT | Sat 5 Nov | ||
| HEADLINE | She does not work on Saturdays |
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| We were renting a property in Fhrensch street. the electricity kept on tripping and would leave us electricityless saturday mornings or sunday evenings. we just bought meat in that week, and the electricity tripped saturday morning, we phoned Diane and her "cool-very-helpful" answer is: I dont work on Saturdays you will have to wait until Monday morning. we struggled to get an electrician, after calling the repairman of Just Letting - he also doesnt work on Saturdays. When we submitted the bill from the electrician, she had the audacity to tell us that we first had to clear it with her so that she could get permission from the Landlord. they will not pay the bill. we deducted the money from the rent, i know we shouldnt but hey, if that is the service we going to receive from her, and now there is an amount outstanding on the rent, which will be paid from our deposit, if we going to get that? as she is looking for reasons not to pay it, we have replaced everything on their list, but i am not getting my hopes up. I think she is a bad advertisement for Just Letting. | |||
| SUPPLIER'S RESPONSE | Just Letting | Time and Date | 09:52:08 | Thu 26 Jan 12 |
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Hello soooooupset, Thank you for bringing your concerns to our attention. We have forwarded your query onto the Moreleta Park Franchise for feedback and resolution. As soon as we receive a response we will inform you accordingly. Should you have any further queries, please contact us on customercare@justletting.co.za Regards, Melissa Evans Customer Care Manager |
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Relevant content (Last 5 Bad Attitude Problems)
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(( • )) Supplier's response | ||
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