Just Letting Complaint
 SUPPLIER |
Just Letting |
 INDUSTRY |
Property |
| BRANCH / AREA | Burgundy Estate | COUNTRY | South Africa |
| TIME / DATE | 14:53 Thu 5 Jan | PERSON RESPONSIBLE | Helena Conradie |
| CUSTOMER | Wrathire | View all reports by user |
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| PROBLEM | Breach of Contract |
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| INCIDENT | Thu 5 Jan | ||
| HEADLINE | Failure to pay interest on my deposit. |
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For the period 01-06-2007 until 31-10-2011, Just Letting had the benefit of our deposit of R6000-00. Apon leaving the house we rented, we naturally expected our deposit plus 4 years of interest to be repaid. As far as I know, this is the law. For some reason that I still have never found out, only the original R6000-00 was put back into my account. I have been to their offices 3 times. Each time I get assured Helena will phone me, she never does. I have sms'ed her - no reply. All I get are lame excuses and ****. What has happened to MY money? The last time I got any response out of Just Letting, was they wanted to pay me 2% interest - not even compounding.... Interest rates where much higher at the outset of our lease. What they wanted to pay me for the full 4 years, should have practically been what was earned in the first year and a half... Who has gained the benefit of my money? It doesn't belong to Just Letting. All I want is what is due to me. Please Melissa Evans, do your usual cut and paste response, but I want results. |
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| SUPPLIER'S RESPONSE | Just Letting | Time and Date | 15:20:17 | Thu 5 Jan 12 |
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Hello Wrathire, Thank you for bringing your concerns to our attention. We have forwarded your query onto the Burgundy Estate Franchise for feedback and resolution. As soon as we receive a response we will inform you accordingly. Should you have any further queries, please contact us on customercare@justletting.co.za Regards, Melissa Evans Customer Care Manager |
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| CUSTOMER'S FEEDBACK | Wrathire | Time and Date | 22:51:22 | Mon 9 Jan 12 |
| Utterly Disgusted: Since typing my letter above, there has been absolutely zero response from Just Letting. Typical of their pathetic service levels. I would strongly advise people to steer clear of this company at all costs. I am not leaving this matter here. | |||
Relevant content (Last 5 Breach of Contract Problems)
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