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John Dory's Fish - Customer Feedback and Analysis

Shown below are the statistics for John Dory's Fish based on the customer feedback for the given time-frame.

Frequent Customers (last 12 months)
Chart
Compliment ddddd (41) 37%
Complaint (70) 63%
Customer Compliment Complaint
1. Siannh03
2. crazy03
3. kershnid11
4. barbiedoll11
5. hapiornot20
Customer Feedback to Supplier Responses (last 12 months): 30 reports
Chart
Over the moon Over the moon (11) 37%
Quite Impressed Quite Impressed (6) 20%
Indifferent Indifferent (4) 13%
Not Impressed Not Impressed (1) 3%
Utterly Disgusted Utterly Disgusted (8) 27%
Nature of complaints (last 12 months): 70 reports - John Dory's Fish
Bad Attitude (18) 26% Bad Attitude
Billing/Accounts (1) 1% Billing/Accounts
Breach of Contract (1) 1% Breach of Contract
Damaged Goods (1) 1% Damaged Goods
Feedback/Response (6) 9% Feedback/Response
Hygiene (3) 4% Hygiene
Late/No Delivery (3) 4% Late/No Delivery
Other (34) 49% Other
Passing the Buck (1) 1% Passing the Buck
Chart
Pricing/Barcodes Pricing/Barcodes (1) 1%
Repairs/Servicing Repairs/Servicing (1) 1%
Nature of complaints (last 12 months): 6446 reports - Restaurant Industry Analysis
Bad Attitude (1259) 20% Bad Attitude
Billing/Accounts (120) 2% Billing/Accounts
Booking Query (41) 1% Booking Query
Breach of Contract (47) 1% Breach of Contract
Call Centre!! (2) 0% Call Centre!!
Competitions (5) 0% Competitions
Damaged Goods (67) 1% Damaged Goods
Expiry Date (25) 0% Expiry Date
Feedback/Response (179) 3% Feedback/Response
Chart
Hygiene Hygiene (342) 5%
Late/No Delivery Late/No Delivery (208) 3%
Other Other (3892) 60%
Out of Stock Out of Stock (89) 1%
Passing the Buck Passing the Buck (61) 1%
Pricing/Barcodes Pricing/Barcodes (57) 1%
Repairs/Servicing Repairs/Servicing (36) 1%
Spam Spam (16) 0%

Please note: All Reports & Stats fall away after 12 months

 
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