John Dory's Fish Complaint

SUPPLIER	John Dory's Fish	INDUSTRY	Restaurant
BRANCH / AREA	Suncoast	COUNTRY	South Africa
TIME / DATE	12:02 Thu 29 Dec	PERSON RESPONSIBLE	Management
CUSTOMER	acupido	View all reports by user	0 10
PROBLEM	Rotten foods and 45min...	Post this report to your Facebook page Post this report to your Twitter page
INCIDENT	Thu 29 Dec
HEADLINE	EXPECTATIONS NOT MET!
We had a very bad experience at one of your restaurants. We ordered food of which on 2 occassions after sending the waiter back to the kitchen we recieved rotten lemons. We also had to wait 45min for our foods which was just not on. The other table we came with had already eaten the meals whilst we were still waiting for out meals. This is definatly not a restaurant i will eat at again! Add a new John Dory's Fish Report Inappropriate report?
SUPPLIER'S RESPONSE	John Dory's Fish	Time and Date	13:31:50 \| Fri 30 Dec 11
Hello acupido, Thank you for bringing your unhappy visit to our attention and thereby giving us the opportunity to investigate. Rotten lemons and a 45 minute wait is definitely not acceptable. We will be in contact with the Suncoast Casino branch and provide you with feedback. Regards Bonita Carolus [Customer Service] Email: Customer-Care@spur.co.za Phone: 086 053 6797
CUSTOMER'S FEEDBACK	acupido	Time and Date	09:11:13 \| Wed 4 Jan 12
Utterly Disgusted: To date I have had no feedback with regards to my concerns. You clearly have no interest in keeping your customers!!!