John Dory's Fish Complaint
 SUPPLIER |
John Dory's Fish |
 INDUSTRY |
Restaurant |
| BRANCH / AREA | Kloof, Durban | COUNTRY | South Africa |
| TIME / DATE | 12:14 Wed 30 Nov | PERSON RESPONSIBLE | |
| CUSTOMER | annie08 | View all reports by user |
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| PROBLEM | Bad Attitude |
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| INCIDENT | Tue 22 Nov | ||
| HEADLINE | Bad Calamari |
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About a week ago, I ordered 4 main portions of calamari from John Dory's as a takeaway. When i went to pay, they said it was R69 per portion of calamari. So I paid R276. When I got home, my husband & I were ready to have supper, only to find that there was 6 calamari pieces more then 150grams of squid head!! - If i had wanted squid head, I would have asked for it!! Not I did not!! What made it even worst was that the calamari was HORRIBLE!!!! To have spent R276 on food that we had to throw away was very disappointing as times are tough!! To top that all up, when i phoned to ask why was there squid heads in my calamari, the guy said, " it is the way is it." **** rude!!!! |
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| SUPPLIER'S RESPONSE | John Dory's Fish | Time and Date | 18:32:37 | Wed 30 Nov 11 |
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Hello annie08, Thank you for sharing your frustrating meal experience at John Dory's with us. Please allow us to investigate this with the Kloof restaurant so that we are in a better position to provide you with constructive feedback. We apologise for any frustration or inconvenience caused and assure you that feedback will be provided shortly. Kind regards Bev Cornwell Customer Care Manager |
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