John Dory's Fish Complaint
 SUPPLIER |
John Dory's Fish |
 INDUSTRY |
Restaurant |
| BRANCH / AREA | Potchefstroom | COUNTRY | South Africa |
| TIME / DATE | 11:00 Mon 12 Dec | PERSON RESPONSIBLE | Not Sure |
| CUSTOMER | tinustnt | View all reports by user |
 0
1
|
| PROBLEM | Service |
 Post this report to your Facebook page Post this report to your Twitter page
|
|
| INCIDENT | Sun 11 Dec | ||
| HEADLINE | 3''rd Time Lucky! |
||
|
On the 11/12/2011 myself my fiance and friend went to the mentioned restaurant for lunch. As we are not from there it was a treat to get to go to a nice and well sort after place.On arrival we were greeted with a big smile and very well mannered and shown to the place were we wanted to sit. We placed our drinks order and of he went. we had 2 milkshakes and a beer. He then returned a bit later to say that the milkshakes are being made that is understandable but what , do they have to brue my beer first?It came later..... Then for the food order. We had some Sushi and it was divine. Ordered a prawn and calamari combo and that's were it started.. We were asked if we wanted to have our calamari deep fried or grilled.(I said deep fried). About 10 min later it came and it was a rib and calamari combo. he was then told that it was suppose to be prawn and not rib. 10Min after that he came bake with... O Wait Prawn and rib.. He was sent back again and then on the 3'rd attempt it came right.. But... the calamari was grilled(NOT FRIED), there was still the rib basting on my prawn( not the garlic and butter that i went there for) the chips was still the same ones from the first plate( COLD |
|||
| SUPPLIER'S RESPONSE | John Dory's Fish | Time and Date | 18:50:48 | Mon 12 Dec 11 |
|
Hello tinustnt, We are alarmed to read of your experience at John Dory's and assure you that this is not the standard that we are known for. It is certainly understandable that you and your friends became frustrated as slow service and incorrect orders is definitely not acceptable. Please allow us to address your complaint with the owner/operator so that we are in a better position to provide you with constructive feedback. Please accept our apologies for the inconvenience and irritation caused. Kind regards| Bev Cornwell Customer Care Manager |
|||
Relevant content (Last 5 Service Problems)
 |
|||
 |
|||
|
|
(( • )) Supplier's response | ||
 |
|||
|
|
(( • )) Supplier's response |
Facebook Application
