Wispex Complaint
 SUPPLIER |
Wispex |
 INDUSTRY |
Telecommunications |
| BRANCH / AREA | IPhone SA Pty Ltd T/a b... | COUNTRY | South Africa |
| TIME / DATE | 09:56 Sat 4 Feb | PERSON RESPONSIBLE | Jennifer Knight |
| CUSTOMER | feroze | View all reports by user |
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| PROBLEM | Repairs / Servicing |
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| INCIDENT | Sat 4 Feb | ||
| HEADLINE | Horrific Service |
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| Firstly we paid Wispex Burgersfort in October 2011 for installation and were promised installation in 4 days which took 4 weeks for some or other reason. Two weeks later we were cut cut off due to a Fault Hub, they came after numerous calls and recharged me for the hub, which is 2 weeks old and does not hold a Guarantee or Warranty. I made an issue and was asked to pay half. then again in December I was offline 3 quarters off the month due to they faulty hub but had to pay full subribtions. Finally when i was on line and they send me a statement in mid January 2012 I immediately made an Internet transfer. Today the 4 February they have cut me of for some or other reason ! I keep writing emails and phoning but nobody does anything. Incompetent staff drop the phone when they hear my voice. A service company should over a service not promise and not deliver. I would love to hear response from them. | |||
Relevant content (Last 5 Repairs / Servicing Problems)
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14:57:20 Thu 24 May 12
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14:44:36 Thu 24 May 12
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