http://www.hellopeter.com/industry/medical/feed This feed lists the latest reports under 'Medical' as listed on Hellopeter.com en-gb Thu, 24 May 2012 15:09:52 +0200 http://www.hellopeter.com/images/logo.png http://www.hellopeter.com 208 47 Report on the service you receive from any supplier - anywhere I phoned the centre over and over and over to request an invoice and each time they took my details down wrong! Eventually I sent an email to this address [Email Removed] I finally got the invoice and paid them straight away 08 May 2012 08:58 AM
why then on the 21/05/2012 do I receive a call stating I have been black listed? This is total bs! oh and also not to mention that one of the addresses they sent my results and invoice to was a collegue? who gives them the right to share my medical information?

I also requested a call back on their website! to which I received none!!! I will never do blood work with them ever again! pathlab you at least can pay before they send the blood work off!

not impressed at all!

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]]> http://www.hellopeter.com/ampath/complaints/do-not-respond-807533 http://www.hellopeter.com/ampath/complaints/do-not-respond-807533 Thu, 24 May 2012 13:20:32 +0200
Yesterday my wife got a phone call from a credit controller notifying her that we still owe R800 for using the hospitals facilities, she mentioned that I already paid, but they noted that this was for seeing the Doctor etc, and there is still a fee for using their facilities...I find this absolutely ridiculous, based on the fact that I was led to belief that my bill was settled and R1500 for 5 small stitches that took 15 minutes is just a plain ripp off!

I will be contacting an ombudsman and if needed take the legal route as this is unacceptable.

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]]> http://www.hellopeter.com/life-healthcare/complaints/r1500-for-15-minutes-and-5-stitches-807510 http://www.hellopeter.com/life-healthcare/complaints/r1500-for-15-minutes-and-5-stitches-807510 Thu, 24 May 2012 13:04:54 +0200 ]]> http://www.hellopeter.com/r-k-khan-hospital/complaints/rk-khan-hospital-the-worst-hospital-in-kzn-807496 http://www.hellopeter.com/r-k-khan-hospital/complaints/rk-khan-hospital-the-worst-hospital-in-kzn-807496 Thu, 24 May 2012 15:01:11 +0200 ]]> http://www.hellopeter.com/lifesense/compliments/excellent-customer-service-still-exists-807440 http://www.hellopeter.com/lifesense/compliments/excellent-customer-service-still-exists-807440 Thu, 24 May 2012 12:06:04 +0200 ]]> http://www.hellopeter.com/netcare/complaints/kingsway-hospital-disgust-807335 http://www.hellopeter.com/netcare/complaints/kingsway-hospital-disgust-807335 Thu, 24 May 2012 10:50:27 +0200
The doctor mad him swallow a camera... The nurse and the doctor told us the info from the camera could not be read and that the IT people are busy with the camera and the info.

My father started to use a suction pipe to clear his throat from slim. He started feeling something moving while sucking and what did he get out, the camera that was still stuck in his throat.
He told Dr T Kourie about it and showed him the camera; Dr T Kourie just said it is worth nothing now, AFTER all the stories about IT and the info.

Dr T Kourie gave him an update on the cancer; but my father is not able to speak to us to let us no what the doctor said. When my wife asked Dr T Kourie for an update he started screaming at her and got a hissy fit like a girl. He then trough his arms in the air and said he is not there to update the family.

Dr T Kourie is the worst doctor ever and a will not recommend any person to go to Glynwood Hospital or to let Dr T Kourie work with you.

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]]> http://www.hellopeter.com/glynwood-hospital/complaints/bad-service-at-glynwood-hospital-from-dr-t-kourie-807291 http://www.hellopeter.com/glynwood-hospital/complaints/bad-service-at-glynwood-hospital-from-dr-t-kourie-807291 Thu, 24 May 2012 10:08:51 +0200 I stay in Kempton Park and the Arwyp Medical Centre is about 5 km from my house BUT I will rather drive to Linmed or Sunning Hill hospital for service.

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]]> http://www.hellopeter.com/arwyp-medical-centre/complaints/arwyp-medical-centre-is-the-worst-hospital-807243 http://www.hellopeter.com/arwyp-medical-centre/complaints/arwyp-medical-centre-is-the-worst-hospital-807243 Thu, 24 May 2012 09:29:07 +0200 Initial Report
My twins tonsils was removed in January 2012. On 16 May 2012 at 13:13 I received a call asking me to come and pay our account. I only received my statement on 18 May 2012. Why does it take such a long time to submit and statement? And to call me and ask for payment, when I know nothing about it? This is not the first time this happened. Very poor service from their accounts department. I have not even received an invoice for the amounts that had to be paid. This is unacceptable.

Company Response
24th May 2012, 8:31am

Hello Anitavdw,

Thank you for bringing your concerns to our attention - we will log your concerns on our Customer Service Help Desk and bring your concerns to the attention of the Hospital Management Team, who will investigate and respond to you.
When we log your query you will receive an automated SMS with a reference number - should you not receive this message or if you have any queries at all please feel free to call our Customer Services Contact Centre on 0860 638 2273 - 0860 Netcare.
The Netcare Customer Service Team

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]]> http://www.hellopeter.com/netcare/complaints/no-statement-received-since-january-2012-806695 http://www.hellopeter.com/netcare/complaints/no-statement-received-since-january-2012-806695 Wed, 23 May 2012 12:52:04 +0200 Initial Report
We have made use of Lancet for services and accounts were handed over that were supposedly outstanding since 2010. Our medical aid provided proof that it was paid. I forwarded the proof as well to them and informed them that we have oroof we are not in arrears with ANY accounts.

They still have the arrogance to list us on ITC. Its absolutely pathetic.






Company Response
23rd May 2012, 10:19am

Hello lientjie12,

The original bill was debited for the amount of R4 472.22 of which R 3 345.79 was paid on 16/09/2011 leaving a shortfall of R1 126.43. Subsequently on 23 March 2012, the medical aid made payments to the amount of R1 942.02. However, the total amount of R3 345.79 was then reversed ultimately increasing the amount to R2 530.20.
Your medical aid cites the reversals as incorrect payments that you are not legible for due to the Plan that you belong to.
Regards
GM

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]]> http://www.hellopeter.com/lancet/complaints/itc-listed-after-i-forwarded-proof-of-payment-for-806316 http://www.hellopeter.com/lancet/complaints/itc-listed-after-i-forwarded-proof-of-payment-for-806316 Wed, 23 May 2012 08:01:55 +0200 Initial Report
Daughter had emergeny apendectomy, wound went septic 4 days later, wound was re-opend in a general ward, daughter left lying on bloody sheets for the night, then discharged after 4 days with a huge open wound stating that she was ready to go back to school as per normal,regardless of the fact that the wound required constant dressing care.
during her stay a shoot out occured in her ward leaving her traumatised, to date not a single phone call offering counselling, i always held westville hospital in high regard, however, in my opinion they are are now on par with addington hospital and god forbid i ever have to go there again.

Company Response
23rd May 2012, 9:43am

Hello trick,

We acknowledge receipt of your complaint, which has been routed to the hospital concerned for investigation.

Please be assured that we take every complaint seriously in our quest to continually improve our service.

Regards,
Life Healthcare Customer Services

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]]> http://www.hellopeter.com/life-healthcare/complaints/disgusting-helthcare-service-806190 http://www.hellopeter.com/life-healthcare/complaints/disgusting-helthcare-service-806190 Tue, 22 May 2012 19:28:02 +0200