http://www.hellopeter.com/industry/media/feed This feed lists the latest reports under 'Media' as listed on Hellopeter.com en-gb Thu, 24 May 2012 15:07:37 +0200 http://www.hellopeter.com/images/logo.png http://www.hellopeter.com 208 47 Report on the service you receive from any supplier - anywhere On the 16.02.2012 Coralie send me a inbox on my face book wall, that she want to publish my wedding in her magazine " The wedding design magazine. "
She also asked me to make a Payment to book my place in the magazine and if I bye her magazine that I stand a change to get my wedding many back.
I did the payment and she send me some forms to fill in. I was so excited and didn't' think there will be any scam or problem. She asked me to post her
a cd with my wedding photos on. After that she told me that she received my cd and she's going to start do my proof , and she will send it to me to give the
go ahead. Until today I didn't received my proof or my magazine that I ordered and paid for. I asked her to cancel every thing and give my many back on the
21.05.2012. I didn't received my many back. Today she told me that she did a payment out of the "Trust" account of " The wedding design magazine" and I will
receive the many before 15:30 today. So lets sea if she telling the truth about my payment?

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]]> http://www.hellopeter.com/the-wedding-design-magazine/complaints/i-think-it-is-a-****-807332 http://www.hellopeter.com/the-wedding-design-magazine/complaints/i-think-it-is-a-****-807332 Thu, 24 May 2012 10:48:54 +0200 ]]> http://www.hellopeter.com/die-burger/complaints/die-burger-se-afleweringstelsel-is-chaos-807321 http://www.hellopeter.com/die-burger/complaints/die-burger-se-afleweringstelsel-is-chaos-807321 Thu, 24 May 2012 10:36:37 +0200 Really terrible service.

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]]> http://www.hellopeter.com/imaverick-co-za/complaints/no-response-from-imaverick-on-subscription-pending-807310 http://www.hellopeter.com/imaverick-co-za/complaints/no-response-from-imaverick-on-subscription-pending-807310 Thu, 24 May 2012 10:20:09 +0200 ]]> http://www.hellopeter.com/jacklin-enterprises/complaints/charged-and-not-delivered-807172 http://www.hellopeter.com/jacklin-enterprises/complaints/charged-and-not-delivered-807172 Thu, 24 May 2012 08:42:28 +0200 Initial Report
I received the subscription renewal - reminder which states that payment is to be made before expiry date but this is not stated on the invoice!!! However I did make the payment within a couple of days of receiving the notice. The start date was the 19 May but I never received my paper and on phoning was assured that one would be delivered, I am still waiting. I emailed both [Email Removed] and [Email Removed] on 14May and again on 18May 2012 but neither division has had the courtesty to reply and I am still not receiving my paper.

Company Response
24th May 2012, 11:11am

Hello teavn,

Thanks for letting us know.

We will get on it right away. Apologies for any inconvenience.

Regards,

Independent Newspapers

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]]> http://www.hellopeter.com/independent-newspapers/complaints/payment-made-2weeks-no-delivery-807130 http://www.hellopeter.com/independent-newspapers/complaints/payment-made-2weeks-no-delivery-807130 Thu, 24 May 2012 07:22:58 +0200 Initial Report
I called Mpumi at the end of march to cancel subscription and to my surprise Avusa media debited my account for subscription this month. My contract has come to an end and I do not have any intentions of continuing doing business with Avusa. Please cancel as requested.

Company Response
24th May 2012, 1:26pm

Hello Simphiwe1,

Thank you for bringing this matter to our attention.

We are in the process of investigating your query and will revert with feedback within the next 36 working hours

Yours sincerely,
Colleen Sefatsa
Customer Service - Team Leader
0860 52 52 00

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]]> http://www.hellopeter.com/sunday-times/complaints/cancellation-of-subscription-806789 http://www.hellopeter.com/sunday-times/complaints/cancellation-of-subscription-806789 Wed, 23 May 2012 14:06:23 +0200 Initial Report
I'm a subscriber with the Sunday Times, sunscription is under my wife's name Nangamso Songelwa, contact number 0834779083. Since the bigining of 2012, we have sen not even a single delivery of our Sunday newsapaper. We would from time to time receive The Times but has also since stopped without any notice. I have personally called the Customer Care Service complaining about this but nothing happened. In March, my wife recieved a call from a lady who said she was calling from Customer Care who said she was making a follow-up on the complained logged. My wife indicated that we still not getting the Sunday Times newspaper and she asked if we were still receiving the Times newspaper, she indicated that the delivery was no longer consistant. The Call Centre lady then requested her to check if delivery was done on that day and she would call the following day to follow it up. She never called back. I called again today, 23/05/2012 and spoke to Kholiswa who indicated that there is no complaint registered for our account. This puzzles me as I know for a fact that I personally have been complaining about this issue since February this year hence the complaint on this website.

Company Response
23rd May 2012, 10:36am

Hello Sabeloh,

Thank you for bringing this matter to our attention.

We are in the process of investigating your query and will revert with feedback within the next 36 working hours

Yours sincerely,
Colleen Sefatsa
Customer Service - Team Leader
0860 52 52 00

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]]> http://www.hellopeter.com/sunday-times/complaints/not-delivery-of-service-806372 http://www.hellopeter.com/sunday-times/complaints/not-delivery-of-service-806372 Wed, 23 May 2012 09:03:18 +0200 ]]> http://www.hellopeter.com/the-wedding-design-magazine/complaints/ignoring-payments-806247 http://www.hellopeter.com/the-wedding-design-magazine/complaints/ignoring-payments-806247 Tue, 22 May 2012 21:49:23 +0200 Initial Report
Junk Mail sends me daily requests to place my free add.
I have a Sole Agency Slimming Supplements, I have placed several adds no problem.

Now suddenly a few weeks later, my adds are declined, they want me to pay.
The asking you to place your free adds, and suddenly it is not free, they misleading.

I placed my husbands car for sale, he was phoned and asked to pay R500

Company Response
23rd May 2012, 12:33pm

Hello shadey,

The reason for your free ads being rejected was due to the fact that the proof-readers confused these ads with prescription medicine which we do not allow. We do apologise for that and approved your ads.

As for the Area Agent ad, there was a duplication of the ad. If you place the same ad two times or more in a day and it is the same item/wording/price, it is a duplicate. Immediately when we open an ad and there is a duplicate, one will get accepted and the rest rejected. What also happen is that we reject the first one and accept the second one. This is due to the fact that the second one has a picture. We give priority to ads that contains images.

The call that you received was just unfortunate timing. Our ads are complete free except for when you want to increase your ad's exposure. This is completely voluntary. It is only to help you sell your product faster by giving it priority over the others ads. This is called a Top Listing. This is most probably what has happened.

We at Junk Mail believe in providing excellent and professional service to all our customers. Thank you for alerting us to this issue so that we can continue to improve.

Regards,
The Junk Mail Care Team

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]]> http://www.hellopeter.com/junk-mail-publishing/complaints/junk-mail-false-advertising-misleading-consumer-806121 http://www.hellopeter.com/junk-mail-publishing/complaints/junk-mail-false-advertising-misleading-consumer-806121 Tue, 22 May 2012 17:08:40 +0200 ]]> http://www.hellopeter.com/kfm/complaints/spam-805778 http://www.hellopeter.com/kfm/complaints/spam-805778 Tue, 22 May 2012 12:37:45 +0200