League Table - Life Insurance Industry Comparison(last 12 months)
The league table is used to display the conversion ratios from complaints to compliments. Please note that ONLY the companies with the MOST reports are calculated for the conversion ratios. To select your OWN companies for comparision, please click here.
| Conversion ratio | |
| Sanlam | 39 (23%) |
| 1lifedirect Insu... | 10 (22%) |
| Old Mutual | 96 (17%) |
| Metropolitan Life | 26 (16%) |
| Liberty Life | 37 (14%) |
| Discovery Life | 9 (9%) |
| Clientele Life | 27 (8%) |
| INDUSTRY AVE | 255 (17%) |
| Compliments ratio (Most to Least) | |
| 1lifedirect Insu... | 36 (44%) |
| Sanlam | 23 (12%) |
| Old Mutual | 56 (9%) |
| Metropolitan Life | 13 (8%) |
| Discovery Life | 8 (8%) |
| Liberty Life | 20 (7%) |
| Clientele Life | 11 (3%) |
| INDUSTRY AVE | 432 (22%) |
| Complaints ratio (Least to Most) | |
| 1lifedirect Insu... | 45 (56%) |
| Sanlam | 171 (88%) |
| Old Mutual | 568 (91%) |
| Metropolitan Life | 158 (92%) |
| Discovery Life | 98 (92%) |
| Liberty Life | 271 (93%) |
| Clientele Life | 350 (97%) |
| INDUSTRY AVE | 1503 (78%) |
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