http://www.hellopeter.com/industry/internet/feed This feed lists the latest reports under 'Internet' as listed on Hellopeter.com en-gb Thu, 24 May 2012 15:00:29 +0200 http://www.hellopeter.com/images/logo.png http://www.hellopeter.com 208 47 Report on the service you receive from any supplier - anywhere Very friendly and profesional service and advice.
Prompt delivery.
Definate thumbs up, 10 outa 10

Russell
Port Elizabeth

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]]> http://www.hellopeter.com/soundz-co-za/compliments/excellent-service-807401 http://www.hellopeter.com/soundz-co-za/compliments/excellent-service-807401 Thu, 24 May 2012 11:36:55 +0200
I was just very impressed by the efficiency of resolving the hiccup and the call operator who assisted me. Thanks for a great service!

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]]> http://www.hellopeter.com/netflorist/compliments/very-friendly-and-helpful-customer-service-807268 http://www.hellopeter.com/netflorist/compliments/very-friendly-and-helpful-customer-service-807268 Thu, 24 May 2012 09:53:10 +0200 Initial Report
be aware of the total costs when bidding or buying take into account the courier/freight/packing costs plus the custom clearance and delivery in SA sometimes the purchase is not worth it

Company Response
24th May 2012, 10:35am

Hello Bartlett,

Thank you for bringing the above concern to our attention. The shipping cost of the item is clearly displayed on the item page and can be viewed by clicking on the "Shipping and Payment" tab. Shipping costs may also be displayed in the item description. Items shipped internationally would generally incur a higher shipping cost as opposed to items purchased within South Africa.
Might I suggest for future purchases, that you view the Shipping and Payment option on the item page before committing and agreeing to the terms and conditions of the transaction so that you can determine if your purchase will be cost effective.

Should you have any future queries please do not hesitate to contact our call centre on 086 188 0861 for assistance.

Have a wonderful day.

Kind Regards,
Samantha

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]]> http://www.hellopeter.com/bidorbuy/complaints/costing-807193 http://www.hellopeter.com/bidorbuy/complaints/costing-807193 Thu, 24 May 2012 09:02:16 +0200 ]]> http://www.hellopeter.com/zando/compliments/am-happy-807018 http://www.hellopeter.com/zando/compliments/am-happy-807018 Wed, 23 May 2012 17:48:34 +0200 Initial Report
Hello

My order number 4791258, paid in full R330.50 for this parcel, Triatan will not send my parcl.

I have order other iterms from her but i told her when i recieve the first goods i will be happy to pay for the secound order.

if she is unable o send my order4791258 that I have paid for, then i want a refund





Company Response
23rd May 2012, 1:08pm

Hello shamima786,

Thank you for bringing the above concern to our attention. I am currently discussing the matter with the seller and feedback will be provided shortly.

Kind Regards,
Samantha

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]]> http://www.hellopeter.com/bidorbuy/compliments/please-refund-me-806674 http://www.hellopeter.com/bidorbuy/compliments/please-refund-me-806674 Wed, 23 May 2012 12:39:45 +0200 The next Monday afternoon, the boots rocked up at my front door.
Now that's excellent service. Thank you Zando.
You make it just too easy to shop now.
Keep it up! :)

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]]> http://www.hellopeter.com/zando/compliments/excellent-delivery-time-806621 http://www.hellopeter.com/zando/compliments/excellent-delivery-time-806621 Wed, 23 May 2012 12:01:33 +0200
Thanks for great service

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]]> http://www.hellopeter.com/zando/compliments/great-service-806464 http://www.hellopeter.com/zando/compliments/great-service-806464 Wed, 23 May 2012 10:10:40 +0200 ]]> http://www.hellopeter.com/netflorist/compliments/beautiful-flowers-806183 http://www.hellopeter.com/netflorist/compliments/beautiful-flowers-806183 Tue, 22 May 2012 19:23:39 +0200
My shoes arrived within 2 days and everything was so simple and stress free. The online ordering experience was easy and I absolutely love my shoes. Often when good arrive they don't matchthe pictures on-line, but these shoes are better in real life!

Certainly going to use Zando for buying my shoes and accesories going forward as well as for nice gifts!

Thanks Zando, comapred to other online shopping experiences I have had, you guys were professional and efficient!

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]]> http://www.hellopeter.com/zando/compliments/great-service-from-zando-805993 http://www.hellopeter.com/zando/compliments/great-service-from-zando-805993 Tue, 22 May 2012 15:30:54 +0200 Initial Report
I bought two sets of MPH Breathless Raisin Sunglasses and made cash deposit payment on the very same day on the 11th May 2012. They only delivered on the 21st May 2012 and one of the set was incorrect merchandised. Lodged a complaint on the 22 May 2012 and they indicated that they will come and collect the incorrect set of sunglasses and also deliver the correct set, however they later called to say that they are out of stock of the sunglasses that i originally bought. Is either i accept the ones that they olready delivered or I get my money back. I do not want the money back, I want the sunglasses that I originally bought. When i bought them, they were not SOLD OUT, the lines were still open. Otherwise what was the point of me purchasing the goods and paying immediately, if they going to tell me its OUT of STOCK.

Company Response
23rd May 2012, 5:48pm

Hello Didintle05#,

Hi Gomo

Thanks so much for your message on Hello Peter and we are sorry that you never got the correct glasses.

As with a lot of our deals, the deals are so good that we often sell out which is what has happened here. It is just one of those things and i am sorry that it has happened to you

In most cases there would be nothing we could do about it as everything is sold out, but in this case i have gone back to my suppplier and pleaded with him to give me another pair for you, which he has done

So we will be able to get the correct glasses to you and collect the incorrect ones but this will only happen late next week. We will keep you posted with what is going on

I hope that this meets with your approval and sorry for the invonvenience caused

We will be in touch with you shortly

Regards

Craig

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]]> http://www.hellopeter.com/catch-of-the-day/complaints/misrepresentation-805944 http://www.hellopeter.com/catch-of-the-day/complaints/misrepresentation-805944 Tue, 22 May 2012 14:46:25 +0200